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Overview on editing wiki ITEC1001:_How_to_edit_a_wiki_page

Summary PDF sheet on wiki commands: File:MediaWikiRefCard.pdf


Final Exam study Guide

  • Chapter 1: Jaclyn and Jes
  • Chapter 2:Tenisha and Allison
  • Chapter 3: Valerie and Heather
  • Chapter 4: Bailey and Andrew and Luan
  • Chapter 5:
  • Chapter 6: TJ
  • Chapter 7: Jared and Phillip
  • Chapter 8: Meagan
  • Chapter 10: Xin and Major

Chapter 1 Study Guide

Just concentrating on those items that are unique to Chapter 1. Many of the other topics are covered in detail in subsequent chapters.

  • Know 7 categories of computers: (1) textbook definition, (2) what distinguishes them from one another in terms of physical size, number of users, and general price range (p. 13), and (3) examples:
    • Personal computer
    • Mobile computer
    • Game console
    • Server
    • Mainframe
    • Supercomputer
    • Embedded computer
  • Examples of computer usage
    • Home user
    • Small Office/Home Office user
    • Mobile user
    • Power user
    • Large business user

Chapter 2 Study Guide

  • Explain how to access and connect to the Internet
  • Explain how to view pages and search for information on the Web
  • Describe the types of Web sites
  • Identify the steps required for Web publishing
  • Describe the types of e-commerce
  • Explain how e-mail, FTP, newsgroups and message boards, mailing lists, chat rooms, instant messaging, and Internet telephony work
  • Identify the rules of netiquette

Chapter 3 Study Guide

Important Lesson Objectives

  1. Identify categories of application software
  2. Identify key features of business programs
  3. Identify key features of graphics and multimedia programs
  4. Identify key features of home, personal and educational use programs
  5. Web-based software and learning aids for application software

Important Topics

  1. What is application software and what are its uses
  2. Different forms in which application software can be available (packaged, open source, freeware, etc.)
  3. Categories of app software (business, graphics and multimedia, etc.)
  4. What is a software suite
  5. What is business software, examples and key features of example software (Word processing, spreadsheets, presentation software, databases, PIM, project management, accounting, document management)
  6. Different graphics and multimedia software and users who find these software useful (CAD, desktop publishing, paint/image editing, video and audio editing, multimedia authoring, web page authoring)
  7. Different personal use and educational software (personal finance, tax preparation, educational and reference software, entertainment software)
  8. What is web-based software / web application
  9. What is the difference between online help and web-based help
  10. What is WBT
  11. What is the difference between distance learning and e-learning

Chapter 4 Study Guide

  • Be able to list what computer components are in the system unit.
  • Be able to describe what a motherboard is and identify the computer components typically attached to it.
  • Be able to describe what a processor (CPU) is, its functionality as well as the roles of its two main components: Control Unit and Arithmetic Logic Unit.
  • Be able explain the four steps of the machine cycle.
  • Be able to describe the differences between dual-core processors and multi-core processors.
  • Be able to describe:
    • what the system clock is and its functionality.
    • what the clock speed is and terminology used to measure the clock speed.
    • how the clock speed is related to the computer performance.
  • Be able to explain what memory is and describe what memory can store.
  • Be able to explain the difference between volatile and non-volatile memory.
  • Be able to define memory related terminology such as:
    • address.
    • memory size and the terminology used to specify memory size.
    • memory access time.
  • Be able to describe the main characteristics and functionality of the different types of memory: RAM, ROM, Cache (L1 and L2), Flash.
    • Be able to describe the memory search scheme used by the processor to locate instructions and/or data.
    • Be able to explain how cache memory speeds up processing time.
  • Be able to explain the following:
    • what a bit is.
    • what a byte is.
    • the Binary system and why the computers use it.
    • what a coding scheme is and list two commonly used coding schemes.
  • Be able to explain what a port is and describe the different types of ports, serial, parallel, USB and firewire, and enumerate their differences.
  • Be able to describe
    • the system bus and its purpose.
    • the expansion bus and its purpose.
    • what bus width is.
    • what is bus speed and how it is related to data transmission and computer performance.
  • Be able to explain what expansion slots, adapter cards and peripherals are.
  • Be able to enumerate and describe several types of adapter cards.
  • Be able to list the main factors that contributes to the computer’s performance.

Chapter 5 Study Guide

  • What is input and input device? what is output and output device?
  • What are the health risks associated with computer use and the importance of ergonomics.
  • Distinguish between mechanical, optical, laser, and air mouse
  • Identify how input devices typically differ for notebooks (touchpad, pointing stick)
  • Identify how input devices typically differ for PDAs and smart phones(stylus, mini keyboard)
  • Define terms related to scanning devices (OCR, OMR)
  • Define biometrics and provide several examples of how and why it is used.
  • What is bar code? What is RFID?
  • How to evaluate the quality of an LCD monitor in terms of resolution, response time, brightness, dot pitch, and contrast rate
  • Distinguish the following printing technologies: ink-jet, photo, laser, thermal, and mobile printers
  • What are the input and output options for physically challenged users.

Chapter 6 Study Guide

  • Define storage, storage medium and storage device
  • Differentiate between writing and reading
  • Define access time (The amount of time it takes a storage device to locate an item on a storage medium)
  • Define capacity (The number of bytes a storage medium can hold.)
  • Kilobyte, Megabyte, Gigabyte, Terabyte, Petabyte, Exabyte, Zettabyte, Yottabyte
  • Magnetic Disks organize information in sectors. Other key terms are tracks, cylinders, platters.
  • RAID is Redundant Array of Independent Disks. SNA is Storage Area Networks.
  • On-line storage allows users to access files (via subscribed storage services).
  • Optical discs store information (bits) by using microscopic pits. Hi-power laser (writes) burns the pits, and low-power laser (reads) reflects the lights.
  • Understand CD/DVD formats (+/- R/RW), Blue-ray and HD DVD, UMD
  • Know various types of Disk Controllers (SCSI, EIDE, SATA)
  • Understand Miniature Storage Devices: USB, Smart cards, flash memory cards, and so on.
  • Understand tape (storage) characteristics
  • Understand microfilm and microfiche features (permanent storage and archiving).
  • Students should be familiar with the following terms: Capacity, external hard disk, hard disk, online storage, optical disc, reading, secondary storage, storage device, storage medium, smart card, writing.

Chapter 7 Study Guide

  • What is systems software? What’s difference between operating systems and utility software?
  • Operating Systems Functions
  1. Starting a computer: What is difference between cold boot and warm boot? How is each performed?
  2. Providing a User Interface: What makes command-line interface difficult? What are the benefits of GUI?
  3. Scheduling jobs: buffer, spooling, queue
  4. Configuring devices: What is a device driver? When is it necessary? What is Plug and Play?
  5. Monitoring performance: performance monitor
  6. Administering security: Network OS and security: How can sensitive data be protected?
  • OS Utility programs (p. 259-262) and Standalone Utility programs (p. 267-269)
  1. File manager
  2. Image viewer
  3. Uninstaller
  4. Disk scanner
  5. Disk defragmenter
  6. Antivirus programs: worm, Trojan horse
  7. File compression utility: zipped, files, uncompress
  8. File conversion utility
  9. Media player
  • Types of OS: UNIX, Linux, Mac OS X, Windows. Which are open source?

Chapter 8 Study Guide

  • Be able to define computer communications as well as enumerate and describe the functionality of the components involved.
  • Be able to describe several uses of computer communications such as GPS, Wireless Messaging Services, Collaboration software, groupware and voice mail.
  • Be able to explain what is a Wireless Internet Access Point: hotspots and 3G networks.
  • About Computer Networks:
    • Be able to explain what a network is.
    • Be able to define network topology and describe the characteristics of the network topologies: bus, ring and star.
    • Be able to define the concept of network architecture and enumerate and explain the main characteristics of client-server, peer-to-peer and Internet peer-to-peer.
    • Be able to describe the different types of networks: LAN, MAN and WAN.
    • Be able to explain what is an intranet and an extranet.
  • Describe the main characteristics of the two categories of PSTN communication lines:
    • Dial-up.
    • Dedicated lines: enumerate the main characteristics of DSL, T1, T3, FTTB, FTTH and ATM.
  • Be able to explain what a communications device is and describe the functionality of the different types of communications devices: modems, network cards, wireless access point and routers.
  • Be able to explain the difference between analog and digital signal and how computer processes data.
  • Be able to describe the different types of Wired Home networks and Wireless Home networks and enumerate their characteristics.
  • Be able to explain what a communication channel is and its role in computer communications.
  • Be able to define what bandwidth is.
  • Be able to explain what transmission media and broadband transmission media are.
  • Be able to describe the main characteristics of physical transmission media: twisted-pair cable, coaxial cable and fiber optic cable
  • Be able to discuss the main characteristics of Wireless Transmission Media: Infrared, Broadcast radio, cellular radio, Microwave, communication satellites.

Chapter 10 Study Guide

  • Be able to define computer viruses, worms, and Trojan horses
  • Be able to identify computer attacks: Dos, back doors, spoofing
  • Know how to safeguard against malicious code and computer attacks.
  • What are the differences between Antivirus software, firewalls and intrusion detection system?
  • What is unauthorized access and use? How to safeguard against unauthorized access and use?
  • How to safeguard against hardware theft, software theft, and information theft?
  • What is system failure? How to protect/safeguard computers from system failure?
  • Be able to identify the importance of Backup, and know how to backup.
  • What is WAP, WEP, WPA, and 802.11i?
  • Understand the issue of information accuracy and intellectual property rights.
  • What is DRM?
  • Understand information privacy and related issues ,
  • Understand how cookies, spyware, adware, phishing, spam, social engineering, employee monitoring, and content filtering works.
  • Understand health concerns of computer use.

Collaboration Study Guide by Jam Jenkins

You need to know the primary collaborative uses of wikis, electronic calendars, email, and Web CT Vista.


This is like our GGCWiki and Wikipedia. A wiki is an editable web page. Some like GGCWiki require login for access/viewing and others like Wikipedia do not.

Advantages: It is relatively quick and easy to add content. People can benefit from others' contributions. There is a central repository of information. Used properly, it can reduce the extent to which email is necessary.

Disadvantages: Adding structure to the wiki tends to be more difficult. Some wikis have no set structure, so they can get disorganized unless people contribute to keeping it well structured. Learning the markup language of the wiki can take some time.

Electronic Calendars

Outlook here at GGC is an example of an electronic calendar. These calendars provide an electronic way to share availability. Typically, you are alerted via email when someone requests a meeting and when you accept or decline the meeting an email is sent back to the person arranging the meeting.

Advantages: An online calendar is available at any time from anywhere there is an internet connection (it's hard to lose, misplace or leave at home/office by accident). Most can set permissions about who can and cannot see their calendar which makes it easier for groups to find times everyone is free.

Disadvantages: They may make your availability less private than you would like.


An example is your GGC email in Outlook Web Access. Emails are typically used to send relatively short messages back and forth sometimes with files attached.

Advantages: Email arrives at the recipient almost instantly. Written records are kept of correspondence for later review. Sending to a large number of people is almost as easy as sending information to an individual.

Disadvantages: Some people don't use proper etiquette. This makes using email much less convenient than it otherwise would be. Also, spam can divert your attention from using the email in an efficient manner. Not everyone has learned to organize their emails which means some important communications are often lost.

You also need to know about

  • subfolders - how you organize messages in folders
  • filering/rules - how you automate moving your messages into folders
  • signature - an automatic message you can append on each outgoing message
  • etiquette - how email should and should not be used (see page 73)

Web CT Vista

You need to know about three collaboration sections of Web CT Vista

  • message boards - asynchronous log format of messages organized by topic. Discussion forums are more widely used to collaborate in solving technical problems in web-based special interest forums.
  • chat - synchronous log format of messages. Chat rooms are more widely used for social networking.
  • file manager - where you can post files to share with your group

Discussion Questions

How might we use the wiki in our class?

ITEC1001-18 Evaluating Email Policies

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